Cloud Altus Platinum

High-end Cloud plan offering configurable alert service and web and mobile access to temperature graphs
Subscription renewable annually.
Some sensors may be offered for free with this plan. Other discounts may apply. Conditions apply. Consult your retailer for details.
Use of all products and services sold is subject to the Altus Terms of Service available here

Additional information

Options d'affichage	• Temperature graph • Plan view of the building • Average temperature graphs (customer access) • Measurement interval: 1 min • Data retention period: 10 years • Alert thresholds: high, defrost, low • Alert delays: configurable • Alert types: employee, supervisor, customer • Alert confirmation: by SMS (functionality coming soon)
Gestion des usagers	• Users included: 5 users with email, SMS and voice alerts • Types of user: employee, supervisor, client • Multi-site synchronization: automatic • Discount on additional users: 75%
Service et garanties	• Telephone support (24/7) • Free training at all times • Guaranteed wireless coverage: Depending on the analysis of the detailed building plan, Altus guarantees the number of wireless receivers required. If additional wireless routers are required, they will be provided free of charge. Available only when installed by Altus. Altus reserves the right not to offer this service following inspection of the plan. • Replacement of defective devices within 48 hours upon receipt. • Guaranteed quality of service: credit equivalent to the service charge for a period of one week (pro rata) in the event of a breakdown lasting more than 2 hours. Available with TempGuard 68 and Micro receivers only. • Simple annual calibration with certificate
Module assurance qualité	• User calibratable probes • Download data in Excel format (CSV) • Notification and history of modification of alert thresholds • Annotations on graphics • Automatic treatment of trichina • Integration with PaperLess software by DataHex